Answer Library
- Organizing Your Answer Library Content
- Uploading Content to the Answer Library
- Importing and Exporting Content to and From the Answer Library
- Using Responsive's Standard Template to Import Content
- Using the Standard Template for Your Answer Library Import
- Importing Completed SIG Files to the Answer Library
- Using the Answer Editor
- Creating Standard Responses
- Viewing and Merging Similar Content in the Answer Library
- Managing Duplicate Responses in the Answer Library
- Related Content in the Answer Library
- Linking Additional Answers to Content in the Answer Library
- Cloning Q&A Pairs
- Applying Bulk Changes to Content in the Answer Library
- Bulk Sharing Answer Library Q&A Pairs
- Using the Subject Matter Expert Recommendation Feature
- Sharing Answer Library Content with Guest Users
- Formatting Answer Library Content
- Configuring and Using the Answer Library Content Score
- Understanding the Answer Library Content Change Indicator
- Attaching Documents to Q&A Pairs in the Answer Library
- Attaching Files to Content
- Linking Documents Between the Answer Library and Document Library
- Applying Star Ratings to Q&A Pairs
- Creating Custom Fields in the Answer Library
- Understanding the Content Library Keyword Search Functionality
- Using Search and Replace in the Answer Library or Projects
- Using Advanced Search in the Answer Library and Recommendation Engine
- Creating Answer Library Related Words
- Resetting the Used Count on Content in the Answer Library