From the Content Library, it is possible to add files as an attachment or a link. When added as a link, any updates to the document in the Content Library will be automatically updated on the Q&A pair.
Note: Once a linked document has been attached to a Q&A pair in the Answer Library, the file cannot be deleted from the Document Library.
To link a document to a Q&A pair, follow the steps below:
- Click Edit
icon on the desired Q&A pair card.
- Click Attach Files.
- The Attach Files pop-up will be displayed. Click Document Library.
- The Document Library pop-up will display the option to add documents as a link or an attachment.
- Multiple files can be attached to a Q&A pair, the selected files are indicated by a green border and a checkmark on the document.
To attach only the document, leave the Retain Document Library Link toggle disabled, and then click Attach.
To attach the document as a link, select the Retain Document Library Link toggle, and then click Attach. - Click Save.
The attachment icon will display on the Q&A Card with attachments. Clicking the icon will display the files attached.
See the Editing Individual Q&A Pairs in the Content Library Responsive Academy course for more information.