Overview
Use comments to collaborate with your team members. Start a discussion on questions, sections, and documents to track information about content and keep team members informed.
Use Case: You want to track a discussion around a specific question, notify your team members of questions, send attachments or add remarks for improving a section, or instruct team members when documents need to be updated.
Adding Comments
Comments can be added to questions and documents.
Adding Comments to Questions
- Select a question.
- Click the Comments icon. The Comments pane opens to the right.
- Under Add New Comment type in your comment. You can tag a team member in the comment by typing @ and then typing their name.
- Click the Send icon. Each user mentioned in a comment receives an email notification with a link to the discussion.
Adding Comments to Sections and Documents
- Go to the appropriate tab (Sections or Documents) in the main navigation menu.
- Click the Menu next to the item and click Comments.
Attaching Files to Comments
- While adding a new comment, click Attach Files.
- Click Attach Files again to select a file from your local computer, or choose from a file storage service (like Google Drive or OneDrive).
Note: Choosing a file storage service prompts you to connect your account to Responsive. - Type in your comment, tag team members as needed, then click the Send icon.
Using the Discussions Tab
The Discussions tab displays all comment threads for a project. To access the Discussions tab:
- Go to a Project’s Dashboard.
- Click the Discussions tab from the menu at the top of the page.
- Type in comments, follow and unfollow discussions, resolve comments, and add Topics as needed.
Resolving Comments
Comments marked as tasks can also be marked as resolved. As a best practice, we recommend resolving any comments before completing a section in a project.
To resolve a comment, click on Resolve while viewing a comment within a Q&A pair, section, document, or the Discussions tab.