Tags can be created from Organization Settings which can be leveraged to tag content from the Answer Library.
To create a tag, you can follow the steps below:
- Login to Responsive.
- Select Organization Settings > CONTENT LIBRARY.
- Click Tags. The Organization Settings – Tags page will be displayed as shown below:
- Click ADD NEW. The Add Answer Library Tag will be displayed as shown below:
- Enter a name for the tag, select the primary business unit (if business units are enabled for your company).
- Select the background and foreground color.
- Click SAVE.
A success message will be displayed and the newly created tag will be displayed as shown below:
You can use this tag to tag contents from the answer library. If BU (Business Units) is specified, the tags will be available only for that specific BU.