Overview
Responsive allows you to bulk share the Q&A pairs from Answer Library. You can share the filtered results as well as selected questions.
Use Cases
- Share content across business units
- Share a specific set of filtered content with multiple users
- Send a set of QA pairs to a user for them to review
To Bulk Share Q&A pairs from the Answer Library, you can follow the steps below:
- From the Answer Library, click Menu options.
- Select Bulk Share. The Share Answer Library pop-up will be displayed.
- You can share the entire contents or only selected questions.
- To share the entire content, click Whole Results; to share only selected questions, click Select Questions.
- Select the questions you would like to share and click NEXT.
- Select user(s) to whom the Q&A pairs should be shared.
- Option to enter a message that will be sent to the user(s).
- Click SHARE. As success message as shown below will be displayed:
Thus you can share Answer Library contents in bulk at ease. The users to whom the Q&A pairs are shared will receive an email notification clicking which they can view the shared questions in the Answer Library.