Authors are responsible for responding to questions that they have been assigned to. Responsive offers many different ways to assign Authors to best compliment your work flow.
You can assign Author(s) to multiple sections at once by selecting the sections you'd like to assign the Author(s) to then Edit > Assign Authors.
You can also assign Authors to individual sections by selecting Edit > Edit Section.
Tip: You can also select "Help me choose authors" to see what each users workload looks like prior to assigning them more work.
You can also assign Authors at the individual question level by selecting More Options > Assign.
When an Author gets an assignment they will receive an email notification informing them of the assignment.
Authors can jump right into their assignments by clicking the Respond to Question link in the email.
As an Author you can assign other Team Members or Guests to the questions you've been assigned to by clicking More Options > Assign.
When Authors have completed their section they can select Complete Section to close the section. If there are multiple Authors assigned they have the option to Complete the Section (which will lock the section for further edits) or Mark only my work as complete.
If the Author marks only their work as complete then they will receive a check mark next to their icon in the section dashboard .
If there is a Reviewer assigned to the question then the Author must Submit for Review. This will send an email notification to the Reviewer(s) letting them know the content is ready to be reviewed.
The Reviewer can finish the section by selecting Complete Review or if they see edits or changes that need to be made they can reopen the section to the Authors by selecting "Reassign to Author" in the Section Properties.
This will send an email notification to the Authors notifying them that the section needs more work.
Authors can select View Section in the email notification to be directed to the section that needs work.
Authors will need to again submit the section for review once the edits have been completed.
Tip: Reviewers should utilize Comments to communicate with authors based on individual question edits. Authors will receive email notification if they're mentioned in a comment and it will also populate in the Discussions tab.
For more information on the Reviewer Process check out this Help Desk Article Start Guide | Reviewers